HAUORA

HEALTH CLINIC

The team at Arowhenua Whānau Services are dedicated to supporting whānau in achieving happy, healthy lives. Our nurses, health professionals, and kaimahi are here to help.

  • Our Arowhenua Whānau Services Primary Health team offers support for a wide range of chronic health issues. We have daily nurse-led clinics which are “walk in”, with no appointment necessary, around the rohe.

    Our highly skilled nurses are here to tailor individualised care packages to our clients. We provide wound care, immunisations, contraception, and medications. The approach we use is based on the values of manaakitanga.

  • Our nurses can answer questions on wellbeing, lifestyle, diet, physical activity, health, and potential treatments. Nurses will identify health needs, prioritise health goals and plan how to reach them with individual and whānau support, while also co-ordinating access to other health and social agencies as required.

    • GP requested blood tests

    • Diabetes

    • Cervical smears / self-swabs

    • Sexually transmitted infections

    • Cardiovascular disease risk assessment

  • Nurses will help you to manage your health through guiding you to ask the right questions with your GP and other medical professionals, as well as understand and explain diagnosis, treatments, and dosages.

  • A specialist registered nurse provides dietary assessments and advice.

    A podiatry service is provided monthly in clinic.

    To access both services an assessment must be first made by our nurses.

  • Our registered nurses administer childhood immunisations as per the national immunisation schedule.

  • Our nurses support whānau to understand manage and monitor their own health plan. They can liaise with other health professionals on your behalf. Health appointments and follow ups can be completed at our clinics or in your home.

  • Tamariki Ora is a free service for all whānau with tamariki aged four weeks to three years of age in the Aoraki region.

    The nurses will offer 7 core visits over the three years, following a referral from your Lead Maternity Carer (LMC), other well child providers or a self-referral.

    Well child nurses can help support you to protect and improve your child’s health so they can develop to their full potential. Visits can be provided in the home or in one of our clinics depending on individual whānau needs.

    If extra support is needed or wanted, we offer additional visits.

    Tamariki Ora provide information on:

    • Child development

    • Safety

    • Nutrition

    • Breast and formula feeding

    • Maternal mental health support

    • Whānau wellbeing and support

    • Immunisation

    • Safe sleeping

    • Oral health

    • Early childhood education

    • Contraception

    We refer to other health professional sectors including:

    • Paediatrics

    • Smoking cessation

    • Dental Care

    • Hearing/vision screening

    • Other services as required

  • Our Social Worker assists and supports you and your whānau with social issues impacting on your life, through connection, engagement, advocacy and linking you to other services.

    Priorities of parenting support include:

    • Encouraging reconnection through fun and laughter

    • Parenting education

    • Teaching techniques for tamariki and rangatahi to self-regulate

    • Guidance in creating routines and structure within a whānau

    • Engaging and building trusting relationships with tamariki and rangatahi

  • The Mental Health and Wellbeing team consists of registered nurses and experienced support workers. We work alongside tangata whaiora to help them live well and manage mild to moderate challenges to their mental health and undertake addiction support within the community.

    Our model of care is based upon tikanga Māori and centred around the Pou of Whanaungatanga, Kaitiakitanga, Manaakitanga and Rangatiratanga.

    Free support is available to all members of our community who are over the age of 12.

    Self-referral or referrals from other services are accepted for tangata whaiora with existing diagnoses.

    We are committed to providing equity for our clients.

    We are responsive to whānau involvement and helping people to make informed choices about their own healthcare.

    We focus on recovery, independence, and resilience through a tailored goal-based, individual approach. We support people with challenges to live well and participate positively in the community.

  • Our smokefree kaimahi can support you to quit smoking and/or reduce consumption of tobacco products. They can support with handy tips on ways to cut down, cope with cravings, stop or remain smokefree. Kaimahi can provide the latest research information and education on tobacco and vaping products available and provide smokefree educational discussions with community groups upon request.

SOCIAL

SERVICES

Need something else? Contact us, and we’ll connect you with the right health professional or service.

The team at Arowhenua Whānau Services empowers whānau through kaupapa Māori-based health and social services. Click here to meet our doctors, nurses, and kaimahi dedicated to supporting whānau well-being through Whānau Ora.

  • Whānau Ora Kaituwhana (previously known as Whānau Ora Navigators) are community-based support workers who walk alongside whānau to strengthen holistic wellbeing. Grounded in Te Ao Māori, they support hauora through culturally responsive advocacy, navigation, and connection to services, while upholding mana, whanaungatanga, and rangatiratanga. Their mahi empowers Māori and Pacific whānau to build capability, self-determination, and sustainable wellbeing outcomes.

  • Respected greatly, Kaumatua living in the rohe are assisted in gaining access to resources and building relationships in the community by taking part in group activities, Taurite Tū fitness programme that focuses on Strength and Balance, Wananga and Mate Wareware. Kaimahi promote the health and wellness of kaumatua to guarantee inclusion, socialisation and fulfilment.

  • In order to make a home warmer, drier, and healthier, the Healthy Homes Kaimahi works alongside whānau who fit the criteria and collaborates with them to complete an individualised action plan, and conducts an extensive housing assessment. After that, the Healthy Homes Initiatives assist families in obtaining the interventions required to improve their living conditions, particularly for their children.

  • Sexual Harm Kaimahi support tamariki, rangatahi and whānau affected by sexual harm up to the age of 18 years old. Appointments can be tailored to you needs.

    Supports include:

    • Provide access to community groups and other organisations that will contribute to enhance the outcomes for tamariki, rangatahi and whānau

    • Access to key services such as counselling, access to GP and/or nursing clinic within AWS, ACC, coordinate and facilitate access to appropriate medical specialist agencies

    • Establish a network of support for tamariki, rangatahi and whānau

    • Act as a familiar contact during times of stress, using a holistic approach to advocate and support

    • Safety plans and goals

    • Advocacy and support through court or legal proceedings

  • Family Harm Kaimahi collaborate and advocate for individuals and whānau who are experiencing family and domestic violence. Referral via Arowhenua Whānau Services website.

    Supports include:

    • Working with individuals and/or whānau to establish safety plans and identify risk factors

    • Providing a holistic wrap around service and establishing networks of support for those experiencing family harm

    • Connecting individuals and/or whānau with Social Workers and Counsellors

    • Collaborate and advocate for whānau in family harm

    • Long-term support

    • Advocacy and support through court or legal proceedings

  • Our ISR kaimahi offer safety planning support for individuals and whānau experiencing crisis from family violence. Arowhenua Whānau Services have a collaborative approach when developing a

    ISR supports include:

    • Creating a safety plan

    • Assisting whānau with courts and processes

    • Connecting whānau and/or individuals with professional services such as counselling, social worker and/or support kaimahi

  • (Referrals only via Oranga Tamariki)

    Using a holistic approach, the Transition Kaimahi/Worker will support rangatahi to build resilience, navigate life transitions, move towards independence and be strongly connected to their community.

    • Establish positive and trusting relationships with rangatahi, their whānau and the wider community

    • Working collaboratively with outside agencies including iwi, community organisations, YMCA, Oranga Tamariki, Work and Income, training providers, employeers, sports clubs

    • Responding to referrals from external agencies and undertaking needs assessments

    • Goal setting and creating support/action plans for each young person

    • Monitoring and recording progress, and reporting on this

    Key outcomes will see rangatahi taking responsibility for choices and actions and engaging positively with their communities. The Transition Kaimahi/Worker will be tasked with facilitating outcomes by providing a positive and respectful environment that enables the rangatahi to work towards their goals.

Contact us

Referral Form

reception@aws.health.nz
03 615 5180
0800 615 5180